

Ohio Registrar of Motor Vehicles Registrar Charlie Norman said he's not aware of other state BMV offices using a similar line queuing app, but the concept is used in the private sector. A statewide app would cost about $800,000 initially with a smaller annual cost. The Ohio Department of Public Safety is paying North Carolina based ACF Technologies $20,000 for the initial rollout. If it works, it could be expanded to other locations across the state. The app, available at, is being piloted in 12 BMV locations, mostly in central Ohio. Sounds great, right? But it could be a while before it comes to the Cincinnati area. 3.)Īnd the app also allows customers to see the average wait time at each location before they choose where to go. (But they won't ever be higher in line than No. When they show up at the BMV, they check in at a kiosk and are placed in line as if they had shown up when they checked in online. Instead of waiting in an uncomfortable chair, the customer can run errands, go to work or do literally anything else. Once checked in electronically, a customer has four hours to go to the BMV. WORTHINGTON, OHIO – The days of blocking out hours of time to visit the BMV could soon be a relic of the past.Ī new web-based application allows Ohio Bureau of Motor Vehicles' customers to get in line at a deputy registrar office online, from a smartphone or computer.
